Services

Optum Advisory Technology Services

Healthcare technology solutions and expertise to enable digital transformation.

Our experts understand the challenges you face every day, and they are uniquely positioned to merge technology capabilities with deep clinical and industry knowledge.

We’re ready to support you with holistic solutions customized to your needs. We focus on achieving sustainable results so you can more effectively:

  • Optimize your cloud usage 
  • Utilize your EHR investments 
  • Increase efficiency and accuracy with AI
  • Modernize your systems

Make room for new IT initiatives without adding staff

Our team’s resourcing model moves at the pace of your needs. We have a hyper-specialized, comprehensive talent model that allows our partners to tap into the right expertise at the right time. We provide a predictable, highly efficient cost model so that capital can also be reallocated to strategic priorities.

Unleash the full potential of your digital and AI investments

We bridge the gap between strategy and execution, aligning people, processes and culture for a future-ready business. Our agile, responsive approach maximizes value and drives impactful results.

Balance digital innovation with efficiency

The Optum Advisory Technology Consulting team supports your team’s long-term innovation agenda. We enable you to foster growth, optimize performance and drive results. Our solutions are tailored to make clinical, administrative and financial processes easy and efficient for all stakeholders in times of change.

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Distill data with less effort and increase quality (Webinar)

Technology is designed to create capacity and increase insight. Expert Preston Raulerson discusses how aligning AI investments to core priorities helps you more effectively drive outcomes — whether you’re using something new or something already in your toolbox.

Our outcomes
White paper

Building the future IT workforce in health care

Discover the challenges faced by CIOs in balancing cost reduction, digital innovation and the need for IT workforce model evaluation.

Frequently Asked Questions

How does Optum help optimize digital operations?

We deliver transformative and cost-optimized healthcare IT solutions and digital operations by focusing on 3 key areas:

  1. People: We align the right talent with your needs, ensuring skills optimization, and minimizing administrative burdens.
  2. Processes: We help you implement agile methodologies and collaborative governance for efficient and effective project execution.
  3. Technology: Leverage data-driven insights and AI to empower healthcare professionals and improve patient experiences.

What are your models for working with clients?

Strategic staffing: Providing highly skilled professionals for your projects, ensuring quality and alignment with your objectives. This model operates on a Time & Materials (T&M) basis.

Managed delivery: Taking ownership of project execution within a mutually agreed scope and schedule. This model can be structured on a T&M or fixed-fee basis, with collaborative governance ensuring alignment and success.

Outcome-based projects: Focusing on achieving measurable outcomes defined in collaboration with you. This model utilizes a fixed-fee structure, an integrated team, and joint governance to ensure success.

What are the primary capabilities of the EHR Services practice?

The Optum Advisory EHR Services practice provides support across 3 key areas: Managed services, strategic engagements, plus implementation and operation support. 

Our team of more than 1,000 specialized resources has the capabilities to operate health systems on behalf of provider organizations in the form of Market Performance Partnerships (MPPs). We also support organizations at each stage of their EHR lifecycle, both optimizing existing platforms and leading implementations of new ones.

Why partner with Optum for an EHR implementation rather than the vendor itself?

The Optum EHR Services team can often implement an EHR quicker than an organization would be able to on its own. This translates into lowered costs and faster realization of benefits. Our team of over 1,000 EHR certified resources also allows health systems to avoid heavy investments in training their IT staff.