Our white-labeled, online payment tool offers an intuitive payment experience to users. It includes retail-like payment options that allow users to pay in their desired method. We also offer a pay by phone capability.
Providers can easily collect patient payments and simplify their financial processes. Payments can be collected in person and over the phone, and at any stage of the patient’s journey, including before, during or after service.
Our software quickly processes payments for credit and debit cards, including HSA and FSA cards. Our integrated merchant services streamline workflows and reporting.
Embedded iFrame integrations can add payment collection capabilities into existing applications, enhancing current workflows with advanced patient financial engagement.
With existing payment workflows, payments are processed through the existing EHR-owned UI and through the API through the Payment Platform.
The Payment Platform and existing EHR/PAS implementation sit side by side, with data passed between each other daily via Open Balance File (into Payment Platform) and auto-posting (into EHR/PAS).
A: Our patient-facing payment portals are highly configurable and can be branded to match the look and feel of the provider’s existing website. This includes logos, customized verbiage, the ability to configure logic for payment plans, and more, to match the provider’s guidelines.
A: We offer both real-time and batch options for posting payments, depending on your HIS/PMS system. With both options, payments are posted automatically to eliminate the need for manual posting or reconciliation. Multiple batch files per day can also be accommodated if real-time APIs are not available with your HIS/PMS, or if more frequent updates are needed, depending on the use case.
A: Yes, we can support payments across the entire revenue cycle (pre-service, point of service, post-service, back office, etc.) and support real-time posting into the leading EHR vendors.