Support collaboration between health plans and providers by encouraging care decisions that can help improve clinical outcomes while managing overall costs.
Streamline ancillary benefits management through technology and automation, helping to reduce manual processes and creating a more efficient experience for plans, providers and members.
Help providers make more informed decisions at the point of order and drive policy success by supporting accurate payments, reducing unnecessary services and administrative burden.
Our Ancillary Benefits Management solutions bring together advanced technology from Optum and our partners to help modernize the ancillary benefits workflows.
A:Our Ancillary Benefits Management APIs enable secure, real-time integration between providers, health plans and interoperability partners. They support clinical decision support, prior authorization workflows, policy enforcement, supplier validation and claims adjudication for durable medical equipment (DME) and laboratory & radiology services.
A: Most of our Ancillary Benefits Management (ABM) APIs are offered as part of an integrated solution rather than standalone products. API access is typically included to support connectivity, workflow integration and data exchange for the ABM products your organization has licensed. For more detail about ABM solutions and available capabilities, visit our website or contact your Optum account representative.
A: These APIs are designed for health plans, health plan interoperability vendors and healthcare technology partners that need to integrate with our ABM solutions and workflows.
A: Organizations must complete the onboarding process before accessing the APIs. To get started, visit our website or contact your Optum account representative to discuss connectivity.
A: Once onboarding is initiated, we will provide access to testing resources, technical documentation and sandbox environments where available.
A: Some APIs may transmit or process protected health information (PHI) as part of clinical, prior authorization or claims-related workflows. All API transactions are governed by strict security, privacy and compliance requirements, with oversight from qualified teams, to protect sensitive healthcare information.
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