Software

Nirvana OneVerify

Boost patient conversion, reduce denials and increase biller efficiency by streamlining your eligibility operations.

Nirvana OneVerify streamlines the insurance eligibility verification process by offering real-time, accurate coverage checks and continuous monitoring throughout the patient’s care journey. The solution integrates seamlessly into existing healthcare workflows, reducing the time and effort spent on manual verification tasks. OneVerify supports all necessary verification, ensuring that healthcare providers can easily manage insurance coverage for both private and Medicaid patients. The user-friendly admin app simplifies tracking, managing, and storing patient insurance data, making it easy for administrators to stay on top of patient coverage details. With OneVerify, healthcare organizations experience significant cost savings by reducing errors and minimizing denials. The solution automates the verification process, reducing manual work and allowing staff to focus on patient care and other high-priority tasks. This results in smoother operations, faster service for patients, and improved financial outcomes for healthcare providers.

Nirvana is a third-party product: By requesting information, you consent to your information being shared with Nirvana. An Optum representative will review your request and connect you with a representative from Nirvana.

Boost Patient Conversion by 23%

Cut intake time from days to hours. Eliminate uncertainty at sign-up and intake to decrease patient drop-offs

Lessen Denial rates by 25%

Instantly identify and retrieve up-to-date insurance details for your patients, helping to ensure appointments are verified and billable

Increase Biller Efficiency by 2.5x

Eliminate up to 25 hours per week spent manually tracking down insurance details and reworking denied claims

What's included

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    Intake Eligibility

    Intake Eligibility enables providers to check in patients up to 2x faster by removing the need for manual insurance entry-only name, date of birth, and ZIP code are required. Insurance details are retrieved instantly, helping ensure appointments are verified and billable. Upfront cost estimates at booking reduce uncertainty, improving the patient experience and decreasing drop-off.

     

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    Coverage Monitoring

    Get real-time updates on eligibility and cost estimates throughout the patient journey. Stay ahead of changing coverage to reduce claim denials and avoid surprise bills. Improve biller efficiency 2.5x by lessening manual verifications tasks and automatically prioritizing verifications for cases most at risk of denial- maximizing collections while improving patient experience.

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    Reporting

    Centralize your workflows with a single tool - OneVerify - where you can manage most new and existing patient eligibility in one place. Eliminate guesswork with the most accurate and up-to-date information available, and update patient records in real time to create a complete historical record. Reduce time spent per eligibility check, while minimizing redundant verifications and streamlining your overall intake process.

Video Instructions BG Image

Explore the OneVerify Interface

Take a guided tour of OneVerify to see how Nirvana delivers real-time eligibility verification. View sample outputs of insurance checks and discover how customizable workflows streamline operations across patient journeys.

Related resources
Boost patient conversion Case study

Best-in-Class Patient Collections and Intake With Nirvana

By implementing Nirvana’s AI, this partner streamlined the patient booking journey and improved conversions through enhanced cost transparency-delivering >95% accurate pre-session patient obligation estimates.

Reduce Denials Case study

Verify Patient Eligibility in Under 3 Seconds with Nirvana

In less than three months with Nirvana, Rivia Mind streamlined their entire benefit verification process– from intake to continuous care. Rivia Mind verifies coverage 320x faster with Nirvana

Increase biller efficiency Case study

25 Hours a Week on Eligibility Verification Saved with Nirvana

Nirvana’s AI saved this practice 5 hours per day through 99% faster eligibility verifications-resulting in a 2.5x improvement in verification efficiency.

Frequently Asked Questions

Q: What payers does Nirvana support?

A: Nirvana supports Medicare, Medicaid, and hundreds of commercial payers nationwide-giving you broad coverage across patient populations. Whether you're working with national plans or smaller regional carriers, Nirvana ensures fast, accurate eligibility checks across the board. You can view the full list of supported payers here.

Q: How can I get Nirvana eligibility results?

A: Nirvana integrates seamlessly with a wide range of systems, supporting digital health companies, small and large provider groups, including those offering in-person, telehealth, and digital health services. Our flexible architecture supports both API-based and direct EHR integrations, making it easy to fit into your existing workflows without disruption. For teams without technical resources, Nirvana also offers a user-friendly, biller-facing app-no coding required-to access real-time eligibility results with ease.

Q: We use an eligibility tool right now—how is Nirvana different?

A: Traditional eligibility tools often return long, generic benefit summaries that billing teams must manually sift through, slowing them down and creating frustration. Nirvana was built to solve that. We deliver specialty-specific, relevant eligibility results instantly, helping your team focus only where it matters. Our smart prioritization flags high-risk appointments and automates routine checks, so your billers can reduce time spent per verification by over 50%, increase accuracy, and avoid redundant work.

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