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Schedules appointments
Our agent can schedule, reschedule, or cancel appointments without human intervention by integrating directly with your EHR or practice management system.
Closes VBC care gaps
Our agent proactively automates outbound calls to schedule annual wellness visits and post-discharge follow-ups. It improves value-based care (VBC) quality metrics without needing extra staff.
Manages referrals
Calling and proactively following up with inbound referrals is tedious. Our AI agent calls patients, automates intake, and gets them scheduled in a timely fashion, increasing visits and revenue.
What's included
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AI voice agent
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2-Way AI texting
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Compliance
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Integrates with your systems
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Client portal
Fact sheet
Automate patient engagement with Voice AI agents
Learn how Parakeet Health improves the patient experience, boosts revenue and cuts admin costs
Blog
How voice agents can turn your call center into a revenue source
Your call center can be more than just a support function, it can be a key driver of growth by automating outreach, reducing no-shows and streamlining repetitive tasks.
Client spotlight
How Parakeet Health is building the front line of defense for inbound calls
Genome Medical partnered with Parakeet Health to manage their rising patient inquiries while maintaining high standards of care.
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Endorsed by customers
“Parakeet has been such a huge help for us. Having Dana, our Voice AI agent, as the front line of defense for inbound calls means we can focus our team’s efforts on addressing more complex questions and enhancing patient and partner interactions. It’s been eye-opening to be able to more easily see and hear what patients are asking and how they’re asking it through the Parakeet dashboard, which has even helped us improve training materials for our team. Plus, the Parakeet team has been so responsive and easy to work with, which makes all the difference.”
- Kiley Johnson, Chief Clinical Officer at Genome Medical
“Parakeet Health has seamlessly integrated into our daily operations, handling appointments and patient questions with unmatched precision. Our schedules are busier than ever and patients love that they can call 24/7."
- Dr. Shaheen Khosla, CEO at Pacific Coast Dermatology & Wellness Center
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Your account is almost complete! To quickly access your account, Q: How does Parakeet Health improve patient engagement?
A: Parakeet Health’s AI agents handle patient and member outreach through voice and text, 24/7, across multiple languages. We help increase response rates, reduce no-shows, and free up staff by automating scheduling, follow-ups, and reminders.
Q: What outreach campaigns can Parakeet support?
A: Our platform supports campaigns such as annual wellness visit (AWV) scheduling, care gap closure, referrals, chronic care management (CCM) enrollment, post-discharge follow-up, and new member onboarding. All workflows are tailored to your organization.
Q: What outcomes do clients typically see?
A: Health organizations using Parakeet report stronger patient engagement, more completed visits, and significant reductions in administrative workload. By automating outreach and scheduling, teams can focus on higher-value tasks while improving access to care.
Q: What makes Parakeet different from call centers or bots?
A: Parakeet Health's AI agents offer natural-sounding interactions and dynamic responses to patients through both calls and texts. They can follow complex rules and easily integrate into your existing EHR systems, providing a more efficient and effective solution compared to traditional call centers or bots.
Q: What is the implementation process and timeline?
A: Most organizations go live within 4 to 6 weeks. You will get a dedicated implementation lead and access to our engineering team to ensure a highly tailored, smooth, and fast setup with minimal disruption.
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